A Review of Medical Errors in the Clinical Setting

Course Number
This course is FREE for ALL members of SpeechTherapyPD.com, unlimited memberships start at $89/year: Become a Member

 Lisa Milliken, MA, CCC-SLP, FNAP, CDP
This course will provide an overview of how to understand and identify the various types of medical errors in the clinical setting, to include a review of vulnerable populations, risk factors, and prevention strategies for medical errors, as well as reportable sentinel events, root cause analysis, and an understanding of medical error reporting requirements.

By the end of this presentation, participants will be able to:

  1. Examine sources and types of medical errors
  2. Identify error-prone situations
  3. Identify 3 strategies to use session data in conjunction with other resources/strategies for efficient therapy planning 
  4. Examine sources and types of medical errors
  5. Identify error-prone situations
  6. Relate theories and strategies to reduce the occurrence of errors and improve patient outcomes
  7. Discuss safety needs of special populations
  8. Define root cause analysis, effects and criticality analysis
About Lisa: Lisa Young Milliken, MA, CCC, FNAP, CDP received her BA from Louisiana Tech University and her MA from The University of Memphis in Audiology and Speech Language Pathology.  She has since served as a clinician, manager, vice president, consultant, compliance manager and education director, and is most passionate about mentoring healthcare professionals across the country. She currently provides continuing education and support to therapists and customers in over 900 sites nationwide as Education Specialist for Select Rehabilitation. She has authored and lectured at the national and state level with over 200 professional continuing education courses on a wide range of topics of importance to the healthcare professional.

Lisa is a Distinguished Fellow of the National Academies of Practice, where she is a Member of the Forum Planning Committee and serves as Co- Chair of the Networking Subcommittee and Co- Chair of Education/Training and Practice Partnerships.   She is a member of the American Speech-Language-Hearing Association (ASHA), where she currently serves as a State Advocate for Medicare Policy (StAMP) for Texas.  She also serves on the Texas Speech-Language and Hearing Association (TSHA) Executive Council, and on numerous committees for this organization to include Councilor for TSHA Professional Services, TSHA Medical Committee, TSHA Business Management Committee, TSHA Finance Advisory Committee and the TSHA Publication Board.  She is a prior board president of the Louisiana Speech-Language and Hearing Association (LSHA) and a past member of the Council of State Association Presidents (CSAP).   In addition, she volunteers with community-wide programs in the Houston area to support caregivers of family members with a variety of health challenges.
Additional Information

This course is offered for 0.2 ASHA CEUs (Introductory Level, Related Area)

Time-Ordered Agenda:

0-5: Introduction - Definition of medical errors and sentinel events; with facts on the prevalence of such errors in the US

5-20: Identifying employee-related factors, vulnerable populations at risk and how fear of such risks can affect client outcomes

20-35: The Root Cause Analysis process 

35-55: An overview of the most significant types of medical errors in healthcare

55-1:10: How medical errors relate to our rules of ethics

1:10-1:25: The clinical team’s role in preventing medical errors

1:25-1:35: Examples of medical errors in our therapy world of OT/PT/SLP

1:35-1:45: Best practices can we incorporate to work in a “Culture of Safety”

1:45-1:50: Recommended policies to report errors

1:50-2:00: Specific areas where SLPs could be proactive to 

Disclosure Statement for Lisa Millikan:

Financial: Lisa Millikan is a presenter for SpeechTherapyPD.com and receives royalties. 

Nonfinancial: No relevant nonfinancial relationships exist.

Course Hours
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